COOKIES POLICY
Updated on: 05th September 2025
1. About Cookies
1.1 Definition of Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
1.2 Types of Cookies
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
1.3 Personal Information and Cookies
Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
2. Cookies that we use
2.1 Purposes for Cookie Usage
We use cookies for the following purposes:
Authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
Shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website.
Personalization - we use cookies to store information about your preferences and to personalize our website for you.
Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
Advertising - we use cookies to help us to display advertisements that will be relevant to you.
Analysis - we use cookies to help us to analyse the use and performance of our website and services.
Cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.
3. Cookies used by our service providers
3.1 Service Provider Cookies
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
3.2 Google Analytics
We use Google Analytics, which gathers information about the use of our website and uses cookies for this purpose. We use the information gathered by Google Analytics to create reports about the use of our website. You can find out more about Google's use of information by visiting https://policies.google.com/technologies/partner-sites and you can review Google's privacy policy at https://policies.google.com/privacy.
3.3 Meta (Facebook) Pixel
We use a Meta (Facebook) pixel on our website. Using the pixel, Meta collects information about the users and use of our website. The information is used to personalize Meta advertisements and to analyze the use of our website. To find out more about the Meta pixel and about Meta's use of personal data generally, see the Meta cookie policy at https://www.facebook.com/privacy/policies/cookies/ and the Meta privacy policy at https://www.facebook.com/privacy/policy. The Meta cookie policy includes information about controlling Meta's use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/568137493302217.
4. Managing cookies
4.1 Browser Cookie Management
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about managing cookies via these links:
4.2 Impact of Blocking Cookies
Blocking all cookies will have a negative impact upon the usability of many websites.
4.3 Website Feature Limitations
If you block cookies, you will not be able to use all the features on our website.
5. Amendments
5.1 Policy Updates
We may update this policy from time to time by publishing a new version on our website.
5.2 Checking for Changes
You should check this page occasionally to ensure you are happy with any changes to this policy.
5.3 Notification of Changes
We may notify you of changes OR significant changes to this policy by email.
6. Our details
6.1 Website Owner
This website is owned and operated by FLYCONNECT LIMITED.
6.2 Company Registration
We are registered in England and Wales under registration number 16152024.
6.3 Principal Place of Business
Our principal place of business is in England.
6.4 Contact Information
You can contact us:
Using our website contact form
By email, using the email address published on our website
7. Data protection officer
7.1 Requesting Personal Data Details
You may contact us at any time to request details of the personal data we hold about you by emailing at support@flyconnect.co.uk
7.2 Data Correction
If you believe that any information we hold about you is inaccurate or incomplete, you may email us at support@flyconnect.co.uk and we will promptly review and update it as necessary.